How do I cancel my Trackkr subscription?

If you subscribed via the App Store or Google Play, cancel in your phone's subscription settings. If you subscribed on the web, cancel inside the Trackkr billing dashboard.

Do I need lockers to use Trackkr?

No. Trackkr is mailroom software without lockers. Contact us if you need help setting up package logging and parcel notifications for your building.

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Contact Trackkr support

Questions about apartment parcel tracking software, pricing, or setup without lockers? Send a secure message — we reply by email.

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Tutorials & videos See Support & Tutorials or the step-by-step guide.
How do I cancel my subscription? App Store / Play: cancel in phone settings. Web Stripe: cancel in the Trackkr billing dashboard.
Do I need lockers? No — Trackkr is mailroom software without lockers. Log packages and notify tenants with software only.
How do I delete my data? Choose “Account Deletion Request” and include your exact account email.

Business Hours

Monday–Friday, 9:00 AM to 5:00 PM Pacific Time.